Help Center
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General Questions
What areas do you service?
We proudly serve all of Las Vegas, Henderson, North Las Vegas, Summerlin, Boulder City,
and surrounding areas. If you’re unsure whether we service your location, give us a call!
Are you licensed and insured?
Yes. LV Heating & Cooling works with experienced HVAC professionals and maintains the appropriate licensing and insurance required to provide HVAC services in our service area. Our technicians are committed to professional, safe, and reliable workmanship.
Do you offer emergency HVAC services?
Yes. We offer 24/7 emergency HVAC service for urgent heating and cooling problems. If your system breaks down and you need immediate assistance, call (702)-323-9656 and we’ll help get your comfort restored.
AC Repair
How do I know if my AC needs repair?
Common signs include weak airflow, warm air coming from your vents, unusual noises or odors, frequent cycling, water leaks, inconsistent temperatures, or an AC system that won’t turn on. If something doesn’t seem right, it’s best to have a professional inspect the system before a small problem becomes a major repair.
How fast can you fix my AC?
We offer fast response times and same-day service availability when possible. The actual repair time depends on the problem, the parts required, and the condition of your system. Our technician will diagnose the issue and explain the recommended repair before proceeding.
Why is my AC running but not cooling?
Several problems can cause this, including a dirty filter, restricted airflow, refrigerant issues, electrical problems, a faulty thermostat, or a problem with the outdoor unit. Our technicians can diagnose the system and determine the exact cause.
How often should I replace my AC filter?
Most standard filters should be checked monthly and replaced when they become dirty. Homes with pets, allergies, or higher indoor dust levels may need more frequent filter changes. A clean filter helps maintain airflow, efficiency, and indoor comfort.
Why is my AC making strange noises?
Grinding, buzzing, rattling, squealing, or banging noises can indicate loose components, electrical problems, fan issues, or other mechanical problems. If your AC suddenly becomes noisy, turn it off if necessary and have it inspected by an HVAC professional.
Heating Repair
What are the signs that my heating system needs repair?
Common warning signs include inconsistent heating, weak airflow, unusual noises, frequent cycling, strange odors, rising energy bills, or a system that won’t turn on. If your heating system isn’t performing normally, professional diagnosis can help identify the problem.
Why is my furnace blowing cold air?
Cold air can result from thermostat settings, airflow restrictions, ignition problems, a dirty filter, or other system issues. Our technicians can inspect the system and determine why it’s not producing warm air.
How often should my heating system be serviced?
We recommend having your heating system professionally inspected and maintained regularly. Routine maintenance helps identify developing problems, maintain efficiency, and keep your system operating reliably.
Can you repair heat pumps?
Yes. LV Heating & Cooling provides heating repair services for heat pumps as well as other common heating systems. Our technicians can diagnose the problem and recommend the appropriate repair.
Why does my heater keep turning on and off?
Frequent cycling can be caused by restricted airflow, thermostat problems, an improperly sized system, or other mechanical issues. A professional inspection can identify the cause and help prevent unnecessary wear on the system.
Maintenance
How often should I have my HVAC system serviced?
Regular HVAC maintenance is recommended at least once a year, with heating and cooling systems often benefiting from seasonal inspections. Routine service helps keep equipment operating efficiently and allows potential problems to be identified before they become larger repairs.
What does a maintenance service include?
A maintenance visit can include inspecting system components, checking airflow, evaluating system performance, examining electrical and mechanical components, checking the thermostat, and identifying signs of wear or developing problems. The exact service depends on your equipment and its condition.
Does HVAC maintenance really save money?
Regular maintenance can help your system operate more efficiently and may reduce the likelihood of unexpected breakdowns. Addressing smaller issues early can also help prevent more expensive repairs later.
Can maintenance extend the life of my HVAC system?
Yes. Regular professional maintenance helps identify wear and developing problems before they cause serious damage. Keeping your system properly maintained can help support reliable operation and extend the useful life of your equipment.
Should I schedule maintenance before summer?
Yes. Las Vegas summers can put significant demand on air conditioning systems. Scheduling maintenance before peak cooling season gives our technicians an opportunity to check your system and identify potential problems before you need your AC the most.
Installation
When should I replace my HVAC system instead of repairing it?
Replacement may make sense when a system is older, requires frequent repairs, has major component failures, performs poorly, or no longer provides reliable comfort. Our technicians can inspect your system and explain whether repair or replacement is the better option.
How long does an HVAC installation take?
Installation time depends on the type of equipment, the condition of the existing system, and the complexity of the installation. After evaluating your home and equipment, we’ll explain the expected process and timeline.
Do you install new AC systems?
Yes. LV Heating & Cooling provides HVAC installation services for homeowners who need a new cooling system or replacement equipment. We’ll help determine an appropriate solution based on your home’s comfort requirements.
Do you install heating systems?
Yes. We provide heating installation and replacement services for residential HVAC systems, including common heating equipment and heat pumps.
Can you replace my old HVAC system with a more efficient system?
Yes. If your existing system is outdated or inefficient, we can evaluate your current equipment and discuss replacement options designed to provide reliable comfort and improved efficiency.
Do you work with all major HVAC brands?
We service all major brands and many different types of HVAC equipment. If you’re unsure whether we work with your specific system or brand, contact us and we’ll be happy to help.
Indoor Air Quality
What is indoor air quality?
Indoor air quality refers to the condition of the air inside your home, including factors such as dust, airborne particles, odors, humidity, and ventilation. Poor indoor air quality can affect comfort and the overall indoor environment.
How can I improve the air quality in my home?
Improving indoor air quality can involve regular filter replacement, proper HVAC maintenance, improved filtration, better airflow, and addressing sources of dust, odors, or other airborne contaminants. Our team can evaluate your HVAC system and discuss available solutions.
Can a dirty HVAC system affect indoor air quality?
Yes. Dust and debris can accumulate in HVAC components and filters, potentially affecting airflow and the cleanliness of the air circulating through your home. Regular maintenance and appropriate filtration can help maintain a cleaner indoor environment.
How often should I change my HVAC air filter?
Filter replacement depends on the filter type, household conditions, pets, and indoor air quality needs. Check your filter regularly and replace it when it becomes dirty or according to the manufacturer’s recommendations.
Can you help with indoor air quality problems?
Yes. Indoor air quality is one of the services provided by LV Heating & Cooling. We can help identify HVAC-related issues that may be affecting your home’s air quality and recommend appropriate solutions.
Emergency Service
What qualifies as an HVAC emergency?
An HVAC emergency can include a complete loss of heating or cooling during extreme weather, a major system failure, serious water leakage, electrical concerns, or another problem that requires immediate attention.
Are you available 24/7 for emergency HVAC service?
Yes. LV Heating & Cooling offers 24/7 emergency HVAC service in Las Vegas and surrounding service areas. Call (702)-323-9656 whenever you need urgent HVAC assistance.
What should I do if my AC stops working at night?
First, check that the thermostat is set correctly and that the system has power. You can also check whether the air filter is severely blocked. If the system still isn’t operating, call LV Heating & Cooling at (702) 323-9656 for emergency assistance.
What should I do if my HVAC system is leaking water?
Turn off the system if there is significant leaking and, if possible, protect the surrounding area from water damage. Then contact an HVAC professional. Water can come from several sources, including a clogged drain or other system problem, so professional diagnosis is recommended.
Can I get emergency service on weekends and holidays?
Yes. Our emergency HVAC service is available 24/7, including weekends and holidays.
Billing & Warranty
Do you provide upfront pricing?
Yes. We believe customers should understand the recommended work and expected cost before repairs are performed. Our technicians explain the problem and provide a clear, upfront quote.
Are there hidden fees?
We believe in transparent pricing and no hidden fees. Before proceeding with recommended work, we’ll explain the service and associated cost so you know what to expect.
Do you offer warranties on your services?
Warranty coverage can vary depending on the service, equipment, parts, and manufacturer requirements. We’ll explain any applicable warranty information before or during your service.
What payment methods do you accept?
We accept common payment methods for HVAC services. For the most current information about available payment options, please contact our office at (702)-323-9656.
Do you offer financing?
Financing availability can depend on the project and current program offerings. Contact LV Heating & Cooling to ask about available options for your HVAC installation or replacement.
Will I receive an estimate before work begins?
Yes. After diagnosing the issue, our technician will explain the problem and provide an upfront quote for the recommended work. We want you to understand your options before approving the repair.
What if my HVAC system needs a repair that I didn't expect?
Our technicians will explain what they find during the diagnostic process. We won’t proceed with additional recommended work without explaining the issue and providing the applicable pricing for your approval.
Still Have a Question?
Our team is here to help! Give us a call or reach out, and we’ll be happy to answer any other questions.
Before Your Visit
Check your thermostat settings
Clear access to equipment
Note unusual sounds or symptoms
Let's Get Your Comfort Back on Track.
Have more questions? Get clear answers and reliable local help from LV Heating & Cooling LLC.